When I purchase my tickets online, how do I physically receive them?
All tickets & passes are mailed to the physical address you provide during checkout. If for some reason you do not have a paper ticket do not worry, we can check you in to the festival with proof of ID and the credit card used to purchase the tickets.
Where is parking located for the festival?
There is limited FREE parking throughout Downtown Manteo. Park & Shuttle is available from Fort Raleigh National Historic Site. If you have a VIP pass you will be given access to park on Bluegrass Island at the venue.
What time do the gates open?
The festival gates open at 10 a.m. each day of the festival.
What is the earliest I can set up my chairs at the festival?
If you have a 2-Day festival pass you are granted early entry on Thursday as soon as 2PM. All others may enter when gates open each day. Chairs may be left over night during the 2 days.
Can I bring ‘outside food and drinks’ inside the festival?
No, you may not. However, we have plenty of food vendors located within festival park (and local restaurants within walking distance)
A variety of Beer & Wine is sold on site.
If the festival is canceled for any reason or we just can't make it this year, can we get a refund on our tickets?
No, we do not give refunds for any reason. However, our ticket policy says "If you cannot attend for any reason your tickets or passes will be good for the following year". Just hold on your ticket or pass and that will get you in with no problem the following year as long as it has not been torn or scanned.
What kind of food is available for purchase?
There will be a variety of food vendors at the festival. Click HERE for a list and their menus.
Can I bring my pets inside for the festival?
No outside animals are allowed UNLESS it is a service animal with proper documentation.
Are there bathrooms located on-site?
There are indoor bathrooms located at the back of Roanoke Island Festival Park, in the museum building and there are portable toilets within the festival area.
Can I bring an umbrella/ pop-up tent/ canopy chair?
Umbrellas, pop up tents, and canopy chairs are not allowed inside the festival. If you do have a canopy chair (one with an attached, overhanging sun shade above your head) you must sit in the back – be mindful of the people behind you. There will also be a large, 150-foot canopy tent provided by us (in the event of rainy weather) and many shade-providing trees.
Where is the FREE Thursday event located?
The festival kick-off event is located at the Bluegrass Island Trading Company at 107 Budleigh Street in Downtown Manteo. FREE parking will be located at Roanoke Island Festival Park on this day only for all attendees.