Festival FAQs
Where is parking located for the festival?
There is FREE parking lots throughout Downtown Manteo. Shuttle service is available at all Manteo hotels. Golf Cart Shuttles will run from the Bluegrass Island Trading Company in downtown Manteo to the festival gate all day.
How much are children tickets?
Children 12 and under are FREE with a paid adult.
What time do the gates open?
The festival gates open at 11:00 AM each day of the festival.
When and where do we pick up our festival passes?
The earliest you can pick up your festival passes and merch is at 10AM on Wednesday, October 15th at the pavillion located in front of the Bluegrass Island Trading Company.
What do I need to get into the festival?
You will need to provide your Simpletix email with barcode OR your Bluegrass Island receipt with confirmation number.
If you cannot locate your tickets you will need to bring a photo ID and the credit card used to purchase the tickets.
What is the earliest I can set up my chairs at the festival?
If you have a 3-Day festival pass you are granted early entry on Wednesday as soon as 2PM. All others may enter when gates open each day. Chairs may be left over night during the 3 days. Please DO NOT put chairs out before this time or it will be removed from the lawn.
Can we leave and return?
You can come and go throughout the day up until 7PM. After 7PM if you leave you cannot re-enter.
Can I bring ‘outside food and drinks’ inside the festival?
No, you may not. However, we have plenty of food vendors located within festival park (and local restaurants within walking distance) A variety of Beer & Wine is sold on site. Bottled water is allowed.
If we just can't make it this year, can we get a refund on our tickets?
No, we do not give refunds for any reason. However, our ticket policy says "If you cannot attend for any reason you will receive credit towards the following year's festival". As long as the ticket has not been scanned in at the festival it will be good for the following year. If the credit is not used the following year from which it was purchased it then becomes void.
Can I bring my pets inside for the festival?
No outside animals are allowed UNLESS it is a service animal with proper documentation.
Are there bathrooms located on-site?
There are indoor bathrooms located at the back of Roanoke Island Festival Park, in the museum building and there are portable toilets within the festival area.
Can I bring an umbrella/ pop-up tent/ canopy chair?
Umbrellas, pop up tents, and canopy chairs are not allowed inside the festival. If you do have a canopy chair (one with an attached, overhanging sun shade above your head) you must sit in the back – be mindful of the people behind you. There are shade-providing trees on the back of the lawn as well as a large tent.